Control. Visibility. Service.

Do you have the control and visibility you need to track and monitor your equipment over its entire lifecycle, from acquisition to disposal? Do you know on any given day what your inventory looks like as well as your costs, revenue, and overall cash flow? What about your customers? Are you able to respond quickly and efficiently so they’re continuously satisfied and loyal over the long haul?

For more than a quarter of a century we’ve been serving companies like yours – companies that manage complex, high-value equipment (and accompanying contracts) that require ongoing monitoring, service and analysis throughout their lifecycle. No matter what your size or business model, we can help you capture and utilize vital equipment data that gives you the competitive advantage you’re looking for. Our system helps you centralize key information from your sales, service, warranty, finance and rental departments with a single, scalable business system. With one version of the truth, you can operate more strategically and profitably.

Service at the Forefront

Are you looking for a way to improve customer satisfaction, set your company apart from the competition and grow bottom-line earnings? Service continues to take the lead in today’s market. With our solution, you’ll have what it takes to deliver first-rate service time and again. You’ll have greater visibility over all your key processes including details on order status, work in progress, service history, warranty status, parts inventory, financials and more. You can manage your branches, field personnel and parts planning with greater ease and efficiency. With our software, you can consolidate and integrate important equipment data and service knowledge – helping you to ensure continuous uptime and dependability for your customers time and again.

Read more about Lawson solutions for Equipment Service Management & Rental (ESM&R).